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Track your order

Here you can find a short illustrated description on how to track your order in 4 easy steps.

1. Sign in.

To track your order, you have to log on to your account. For this, please select "Sign in" and enter your customer information.

Sign in to your account to track your order

2. Click on "My account".

Please select "My account" in the menu to go to your acccount.

Go to your acccount

3. Go to your order.

In your account, you can see your data als well as past and current orders.

In your account, you can see your past and current orders

4. Click on your current order.

Select your current order from the indicated list. In the right column, you can see the status of the order.

Select an order to see all the details

5. Follow your order.

By clicking on the arrow at the right edge of the order, you open the extended information. You can view the progress of your order unter "Track your order".

You can view the progress of your order under "Track your order"